Customer Information


The District provides round-the-clock emergency response.
To report a leak, main break or other water/sewer issues after hours call our on-call phone (970) 379-0519.

During office hours, office personnel are available to answer any questions regarding billing, account set-up, payment, meter requirements/reads, and tap fees.  Also, the office sets up work orders when field crew is needed to respond or be scheduled for water/sewer inspections, final walkthroughs after construction, meter reads, turn on/off water service, etc.


Any line locates must be called into UNCC.


Contact office personnel at (970) 923-2056
The office is open Monday through Friday 7am – 5pm




The District office will be closed on the following dates:


Monday, January 2, 2012               Thursday, November 22, 2012
Monday, May 28, 2012                  Tuesday, December 25, 2012
Wednesday, July 4, 2012               Tuesday, January 1, 2013             
Monday, September 3, 2012




The water and wastewater facilities operate every day of the year.

When contacting the District, please have your account number or address for the property readily available.