Customer Information


The District provides round-the-clock emergency response.
To report a leak, main break or other water/sewer issues after hours call our on-call phone (970) 379-0519.

During office hours, office personnel are available to answer any questions regarding billing, account set-up, payment, meter requirements/reads, and tap fees.  Also, the office sets up work orders when field crew is needed to respond or be scheduled for water/sewer inspections, final walkthroughs after construction, meter reads, turn on/off water service, etc.


Any line locates must be called into UNCC - dial 811.


Contact office personnel at (970) 923-2056
The office is open Monday through Friday 8am – 5pm



The District office will be closed on the following dates:


New Year's Day              Thanksgiving
Memorial Day                 Christmas Day
Independence Day          Labor Day



The water and wastewater facilities operate every day of the year.

When contacting the District, please have your account number or address for the property readily available.